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    Privacy Policy

    Privacy Policy

    Privacy Policy

    Chocolat Moderne collects customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our website, or providing your information to us, you are accepting the practices described in this privacy policy.

    This Privacy Policy (this "Policy") applies to all account holders, users, customers and visitors (referred to as "you" below) of the Chocolat Moderne website accessible at ("we" or " Chocolat Moderne"), unless contrary or additional policies or provisions are expressly stated to apply at such other websites or with respect to a given web page or feature.

    You agree to this Policy by displaying, using or accessing the Chocolat Moderne Website, by registering for an account at the Chocolat Moderne Website, by placing an on-line order for any product or service provided by Chocolat Moderne, by requesting a Chocolat Moderne catalog, by submitting any information or other material to the Chocolat Moderne Website, or by allowing or authorizing any person to do any of the same on your behalf or for your benefit. If you do not agree with this Policy, please do not register an account on, use, or authorize another on your behalf to use, the Chocolat Moderne Website or any such services or features. Questions and concerns regarding this Policy should be directed by e-mail to . Chocolat Moderne respects your privacy. Any information you give us is held with care and security, and will only be used as described in this Policy or otherwise with your consent. We allow our users to opt-out of many non-critical uses, however, we want to be upfront about the fact that part of the Chocolat Moderne business includes leveraging certain aspects of your information for the various commercial purposes described below, which allows us and our partners to present to you other products and services that fit the Chocolat Moderne philosophy.

    Registration and Information Collected

    In order to place an order on the Chocolat Moderne Website, you may be required to first create an account or become a member and complete one or several forms. During registration (and possibly thereafter) you may be asked to give your name, a contact telephone number, a PIN or password, your postal address, delivery address, e-mail address, and other contact or pertinent information. We may also ask for other information required to provide a particular service, such as your business name, name and delivery address of someone receiving a gift you would like to order, and other relevant information. Information may also be collected by your presence on the Website, even if you have not registered or subscribed.

    Generally, this information falls into one of four categories: (1) "Personal Information," such as your name and e-mail address, which can be used to personally identify or contact you (or to confirm your identity in the case of user IDs and passwords), (2) "Billing Information," such as your credit card information, which is a subset of Personal Information and which we may use to bill you for an order or a service you have knowingly purchased, (3) "Usage Information" such as your IP address, click patterns on the Website, ordering and product consumption patterns, opinions, reviews or other matter you have posted or submitted, and other information indicative of your purchase patterns and use of the Website, and (4) "Anonymous Information" which is extracted from Personal Information and Usage Information and then aggregated across users to determine the demographics, habits, preferences, or statistical characteristics of the Website users, but which cannot be used to identify you or your specific usage history.

    How Each Type of Information Is Used

    Chocolat Moderne will use your Personal Information as follows: (1) to regulate access to the Website and its features and services, as well as to your account (such as requiring passwords to place an item in your shopping cart or wish list or to submit an order); (2) to personalize and enhance your experience when visiting the Website; (3) to promote to you products or services (including contacting you by e-mail and sending you product catalogs via postal mail) provided that you may opt-out of receiving promotions from us through various mechanisms we provide (for example, an unsubscribe link at the bottom of newsletters and promotional emails); and (4) for other internal or administrative purposes consistent with our mission of providing our users and members with the highest quality experience in a secure manner, including contacting you about critical updates to the Website or the products or services you purchase or use.

    We will use your Billing and Usage Information, as applicable, to bill you for your orders of Chocolat Moderne products and to provide you with technical and billing support.

    We will use Anonymous Information to optimize our marketing and product development efforts (such as keyword advertising purchases and search engine optimization).

    How Information is Stored

    Chocolat Moderne has used reasonable efforts to put in place appropriate technical and organizational security measures to protect against the loss, misuse and alteration of user data under our control. For example, we use appropriate encryption for payment card transactions if and when we bill you for a product or service, and we impose strict rules on Chocolat Moderne employees who have access either to the databases that store member or user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make diligent efforts to prevent such unfortunate occurrences. We will not permanently store your credit card or other payment information (if applicable) unless you knowingly consent to such storage and unless we have implemented appropriate PCI (payment card industry) compliant measures to do so.

    Billing Information may also be stored by our payment card processors and be subject only to our limited control.

    We strongly recommend that you keep all of your user information, such as account IDs, passwords, and other sensitive information secret and not disclose such information to anyone else. We cannot be responsible for any use of this information should you disclose it to anyone else, or for the use or distribution of any of your information or data stored with the Website if it is obtained via use of your account ID or password. Please note that Chocolat Moderne will never e-mail you to "phish" for (attempt to convince you to disclose) your username or password or any billing information via e-mail.

    Chocolat Moderne will not share your email address third parties or with anyone outside of Chocolat Moderne. Email addresses are only used for direct marketing communications to our customers.

    If you do not wish to receive marketing emails, you may opt out, or unsubscribe, by clicking on the unsubscribe link found at the bottom of all marketing emails.